FTC Super-Sizes Amazon Prime Refunds to 200 Dollars as Automatic Payments Roll Out
For years, the Federal Trade Commission argued that signing up for Amazon Prime was easier than getting out of it — by design. A federal court agreed, and the resulting 2.5 billion dollar settlement is now the gift that keeps on giving: Amazon agreed to pay a 1 billion dollar civil penalty plus up to 1.5 billion dollars in consumer refunds, after the FTC accused the company of using deceptive design tricks to enroll shoppers in Prime and making cancellation a labyrinthine ordeal.